Privacy Policy

Effective Date: November 28, 2025

This Privacy Policy Gilead Healing Center explains how we collect, use, and protect your Personal Health Information (PHI), patient data, and private details during your use of our services.

1. Types of Information We Collect

We collect information necessary to provide comprehensive, integrated healthcare services. This includes:

Personal Information (PI)

• Contact Details: Name, address, telephone number, and email address.
• Billing Information: Insurance carrier, plan details, and payment information.
• Demographic Data: Age, gender, and date of birth.

Protected Health Information (PHI)

• Medical Records: Treatment history, diagnostic results, and clinical notes from our doctors (D.O., D.C.) and specialists (LMSW, RRT).
• Appointment Information: Scheduling details and records of services received (Chiropractic, Regenerative Medicine, Counseling, Nutrition).
• Communication Records: Notes from phone calls, emails, and secure portal messages between you and our Holistic Healthcare Team in Lansing MI.

2. How We Use Your Information

Your information is primarily used to provide treatment, obtain payment, and manage healthcare operations.

Treatment

We use your PHI to coordinate care across our multidisciplinary team, ensuring our chiropractors, medical doctors, and counselors are informed to provide the best holistic care.

Payment

We use your PI and PHI to bill and collect payment from your insurance carrier or directly from you.

Healthcare Operations

We use data to improve the quality of care, train our staff, and manage business activities, such as reviewing the effectiveness of our Regenerative Medicine and Functional Nutrition programs.

3. Disclosure of Information

We will not disclose your PHI without your written authorization, except as permitted or required by law (e.g., HIPAA compliance). Disclosures may include:

• Treatment Providers: Sharing relevant data internally among Gilead staff to facilitate integrated care.
• Legal Obligations: Compliance with state or federal law, court orders, or administrative requests.
• Public Health: Reporting information to prevent or control disease or injury, as required by law.

4. Your Patient Rights

You have the right to:

• Inspect and Copy: Request access to your medical records.
• Request Amendment: Ask us to amend your records if you believe the information is incorrect.
• Request Restrictions: Ask us to limit the use and disclosure of your PHI (though we may not always agree).
• Request Confidential Communications: Ask that we communicate with you about medical matters in a certain way or at a certain location.

5. Data Security

We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of your PHI. Access to your information is limited to workforce members who need the information to perform their job duties.

6. Changes to this Policy

We reserve the right to amend this policy at any time. Any revisions will be posted on this page and made available in print upon request. The effective date will always be noted at the top of the document.

7. Contact Information

If you have questions about this Privacy Policy Gilead Healing Center or our privacy practices, please contact our administrative office:

Gilead Healing Center

306 S. Creyts Road, Lansing, MI 48917

Main Phone: (517) 319-5818